Refund/ Return

Return and Refund Policy

Q: What is BossedNailz return and refund policy?

A: At BossedNailz, we aim to provide you with the finest Affordable luxury press-on nails that exceed your expectations. To ensure the highest level of quality and safety for all our customers, we have implemented an "All Sales Final" policy. This means that once you make a purchase, it is considered a final sale, and we do not accept returns or offer refunds unless there are specific circumstances outlined below.

Q: What circumstances qualify for a return or refund?

A: While our standard policy is "All Sales Final," we do recognize that exceptions may apply in certain situations:

1. Defective or Damaged Products:
If you receive press-on nails that are damaged or defective, please contact our customer support team within [14 days] of receiving your order. We will be happy to replace the item(s).

2. Order Errors:
If we have made a mistake with your order, such as sending the wrong size, color, or style, please reach out to us immediately. We will work to resolve the issue promptly by sending the correct item(s).

3. Lost Shipments:
In the rare event that your order is lost during transit, please contact the carrier service first as they will have the most accurate and up to date information regarding your package(s), then contact us and we will investigate the matter. Depending on the circumstances, we may reship your order or issue a refund as per your preference.


Q: How can I contact BossedNailz customer support team for assistance?

A: You can reach our dedicated customer support team by emailing [bossednailz@yahoo.com] or by using the contact form on our website. We are here to address any concerns or questions you may have and provide you with the best possible assistance.


Q: What if I have changed my mind about my purchase?


A: As part of our "All Sales Final" policy, we generally do not accept returns or offer refunds for change-of-mind purchases. We recommend reviewing your order carefully before completing it to ensure you are satisfied with your selections.


Q: Is there a warranty on BossedNailz press-on nails?


A: While we do not offer a formal warranty, we are committed to delivering the highest quality products. If you experience any issues with the durability or application of our press-on nails, please contact us, and we will do our best to assist you.


Q: How long does it take to process a replacement?


A: Replacements, if applicable, will be processed as quickly as possible, typically within [3-5 business days] from the date we confirm your eligibility for a replacement.

If you have any additional questions or require further assistance with your shipping inquiries, please don't hesitate to reach out to our friendly customer support team. We appreciate your support of BossedNailz and wish you a delightful and stress-free shopping experience!